The Comprehensive New Patient Experience: From "Thank You for Calling" to "When Can We Start?"

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In this informative session, practitioners will learn to provide the new patient with an exceptional experience. By attending this session, participants will learn: 

• how to delight the patient with the initial phone contact
• approaches to unlock the complexities of getting to know the patient
• the vital role of the auxiliary
• various aspects of the examination leading the patient to say “yes” to recommended treatment.

Debbie Castagna and Virginia Moore will teach you how a new patient exam can soar to new heights!

Full or ˝ day.

If this seminar is held as a full day, "Perfect" Payment Arrangements will also be included to provide experience in transitioning from case presentation to successful payment arrangements.

Other programs: The Doctor as CEO: Plan Your Way to Success and Profitability, Rejuvenate Your Practice, New Patient Experience, "Perfect" Payment Arrangements, Foolproof Basic Training, How to Assemble a Winning Team